Return Eligibility

E-Commerce

Check whether an item can be returned based on the return window and item condition.

Policy rule

A **return** is eligible
  if the __purchase_date__ of the **return** is within 30 days
  and the __item_condition__ of the **return** is in ["unopened", "like_new", "defective"]
  and the __has_receipt__ of the **return** is equal to true.

Input schema

{
  "properties": {
    "return": {
      "properties": {
        "purchase_date": {
          "type": "string",
          "format": "date-time"
        },
        "item_condition": {
          "type": "string"
        },
        "has_receipt": {
          "type": "boolean"
        }
      },
      "required": [
        "purchase_date",
        "item_condition",
        "has_receipt"
      ],
      "type": "object"
    }
  },
  "required": [
    "return"
  ],
  "title": "Return Model",
  "type": "object"
}

Test cases

Recent unopened item

Expect pass

{
  "return": {
    "purchase_date": "2026-03-23T11:17:29.137Z",
    "item_condition": "unopened",
    "has_receipt": true
  }
}

Used item without receipt

Expect fail

{
  "return": {
    "purchase_date": "2026-03-23T11:17:29.137Z",
    "item_condition": "used",
    "has_receipt": false
  }
}

Integration

Execute this policy from your app using one of the official SDKs.

import { ExecutionClient } from "@policies2/sdk";

const client = new ExecutionClient({
	apiKey: process.env.POLICY_API_KEY!,
	transport: { kind: "rest", baseUrl: "https://api.policy2.net" },
});

const result = await client.executePolicy({
	id: "your-policy-id", // replace with your published policy ID
	reference: "base",
	data: {
		"return": {
			"purchase_date": "2026-03-23T11:17:29.137Z",
			"item_condition": "unopened",
			"has_receipt": true
		}
	},
});

if (result.result) {
	console.log("policy matched");
} else {
	console.log("policy did not match");
}

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